Privacy policy
McInally's Plumbing & Heating (“we”) is the controller of the personal information you give us on this page.
What we collect
Your name, phone number, postcode, preferred visit time and any answers you give in the winter check. We also record which advert or link brought you here so we can see what is working.
How we use it
To contact you about your boiler service request, arrange and carry out the visit, and keep a record of the work. We don’t sell your details.
Who sees it
Our team, and the tools we use to store and message enquiries (for example our CRM, hosting and SMS/email providers), who process it on our behalf.
Cookies and advertising
If you press Accept on the cookie banner, we load the Meta (Facebook) Pixel. It tells Meta that you visited this page or sent a request, so we can measure and improve our adverts. If you press Reject, it is not loaded. We also keep the advert or link that brought you here in your browser for the length of your visit so we can see which advert worked. You can change your choice at any time: .
Your rights
You can ask to see, correct or delete your information at any time by emailing ryan@mcinallys.co.uk.